PRIVACY POLICY

Visiting this website does not imply that the user is obliged to provide any information. In the event that the user provides any personal information, the data collected on this website will be treated fairly and lawfully, subject at all times to the principles and rights set out in Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights and other applicable regulations.

In compliance with the provisions of this law, we inform you of the following:

Manager

 

 

  • LYRIC AUDIO ELITE S.L. (hereinafter, LYRIC AUDIO ELITE S.L. ).
  • Address: C/ TOBALINA nº 5, 34800 – AGUILAR DE CAMPOO (PALENCIA).
  • Contact telephone number: 610 54 60 43

 

 

 

 

What do we do with your data?

 

 

– Section «New Customer»
The main purpose of such processing is the management of users registered on our website, as well as the sending of advertising relating to the products and services marketed by LYRIC AUDIO ELITE S.L. or for sending advertising, discounts and promotions for products and services of other entities.
LYRIC AUDIO ELITE S.L. ensures the confidentiality of the data provided and guarantees that, under no circumstances, will they be passed on for any other use without the prior and express consent of our users. We will only ask you for the data necessary for the provision of the requested service and they will be used solely for this purpose.

– Section «Make Purchase»
The main purpose of such processing is to maintain the contractual relationship with our customers, facilitate the processing of orders, carry out statistical studies, as well as send advertising relating to the products and services marketed by LYRIC AUDIO ELITE S.L. or for sending advertising, discounts and promotions for products and services of other entities.

– Marketing activities.
LYRIC AUDIO ELITE S.L. it may use such data to provide information on future promotions, offers and other commercial activities in cases where you are already a customer or, if you are not, when you have provided your consent in the corresponding section.

– Information gathered aimed at web improvements
To improve our services and online shopping, we are analysing the portal of LYRIC AUDIO ELITE S.L. and proper user navigation. This information will be confidential and will be used solely to improve the security and functioning of our online store and for statistical purposes

Legal basis for processing

 

 

For registration, purchase and warranty management, we will base the processing of data on the performance of the purchase contract or within the framework of the pre-contractual relationship.
For the sending of commercial information, we will base the processing on your consent, although if you are already a customer we may send you information about similar products, always providing you with a simple and free means to unsubscribe.
The consent given herein by the Data Subject for the communication of data to third parties is revocable at any time, without retroactive effect.

 

 

 

Recipients

 

 

For the purpose of the purchase, your data may be disclosed to the following recipients:

  • To the Consumers' and Users' Office in the event of any complaint.
  • To manufacturers, technical services and/or wholesalers in the case of warranties or repairs. To hauliers who may be responsible for sending the corresponding orders to customers. These recipients may be located both within Spanish territory and outside of it, depending on the product and/or service acquired.
  • In the legally established cases, as is the case with the Law Enforcement Agencies.
  • To public administrations to which we must provide information in order to comply with our legal obligations.

For sending newsletters or bulletin boards, it is possible that we use the tool Mailchimp belonging to the American company The Rocket Science Group, LLC. Therefore, we would be looking at an international transfer of your data solely to provide this service. You can find information about this company and its privacy policy here. Furthermore, this company adheres to the Privacy Shield framework that permits international data transfers between the European Union and the United States.

The use of Mailchimp does not constitute a transfer of data, as the data will be used by this platform solely and exclusively to send newsletters and always with your consent.

LYRIC AUDIO ELITE S.L. ensures the confidentiality of the data provided and guarantees that, under no circumstances, will they be passed on for any other use without the prior and express consent of our clients. We will only ask you for the data necessary for the provision of the required service and they will solely be used for this purpose.

Data subject rights

 

 

The data subject has the following rights:

    • You may request information regarding the personal data stored concerning you (access).
    • You may request that the inaccuracy of your personal data be corrected. (rectification).
    • You may request the deletion or restriction of the processing of your personal data (suppression and limitation).
    • You may also request that your personal data be made available to you in a structured, commonly used and machine-readable format (portability).

    To do so, you must send a written request, attaching a copy of your ID card or identifying document, to the address C/ TOBALINA nº 5, 34800 – AGUILAR DE CAMPOO (PALENCIA) or to the email address info@lyricaudio.com

     

    The data subject also has the right to lodge a complaint with the data protection authorities (Spanish Data Protection Agency). However, we invite you to contact us regarding any issue related to the data in order to resolve it.

     

     

     

    Data Protection Officer

     

     

    We have appointed a data protection officer (DPO) for any questions relating to your personal data. You can contact them at the address info@lyricaudio.com

     

     

    Data quality

     

     

    Users must ensure the truthfulness, accuracy, authenticity and validity of the personal data collected from them.

     

     

    Protection of minors

     

     

    We do not collect personal data from minors. It is the responsibility of the parent/guardian to safeguard the minors' privacy, making every effort to ensure that they have authorised the collection and use of the minor's personal data.

     

     

     

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